Plasmor regards its customers as a primary business asset and expend tireless efforts in delivering customer satisfaction.

GEOGRAPHICAL DIVISIONALISATION

Central to the Company's determination to deliver customer service excellence is a commitment to remain geographically close to our customers. This is achieved by Geographical Divisionalisation contrary to the current industry trend for centralisation. Plasmor believe that every Manufacturing Division and Distribution Division should offer customers the following local, knowledgeable and proficient contacts:


 
Sales support, quotations and sampling, together with any dispute or quality complaint resolution are all handled promptly locally. Furthermore our local knowledge of the prevailing market conditions, our accessibility and adaptability are primary business assets returned to our customers. This efficiency and flexibility ultimately results in customer satisfaction.

SAP ENERGY RATING SERVICES


Plasmor Technical Departments are equipped to calculate SAP Energy Rating Calculations in accordance with Building Regulations Part L (conservation of Fuel and Power), using Government approved software.


Furthermore, associated advice relating to The Code for Sustainable Homes is available.


NB.    Charges apply for SAP energy rating calculations.

SAP LEAFLETS

TECHNICAL HELPLINES
Technical Advisors are available to answer all customer technical enquiries on our Technical Helplines. Technical advice and guidance is also freely and readily available from our dedicated team of Technical Representatives who can be contacted at our Divisional Sales Offices - see contact us