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News Article

Donna & Moira: Thank you for your service

Category Plasmor
Date 03/02/2023
Donna & Moira

 Please see some of the kind words below about Donna & Moira.


"Ever since I began working at Plasmor 33 years ago, customers have always asked ‘how’s Donna and Moira’.  I’m going to have to get used to saying ‘they’ve retired’, it will seem very strange to say the least.

Amazingly, Donna has been with us for 42 years ( she reckons she started when she was 8) and Moira has managed a relatively modest 34 years!

The whole Sales Team are very close and it’s fair to say there were tears when they announced their decisions to retire.  Things will never be quite the same again although the remaining team members will pull together and I know Moira and Donna will keep calling in to ensure that standards are being maintained.

Seriously, both these ladies have been unfailingly friendly, helpful and trustworthy throughout their fabulous careers and have earned their status as customer favourites.

On behalf of Plasmor I thank them sincerely and wish them happy and prosperous retirements."


Ian Harvey

Divisional Director, Plasmor 


"To Moira and Donna – I can honestly say that there are too few people in our industry who have known me throughout my career in merchanting. Fewer still who have provided an exceptional level of service throughout that time. But Moira and Donna you are both in that number. You have both assisted me from being a young lad – a novice, placing orders with manufacturers and making mistakes; to ably helping me and my colleagues, as we navigated our way through boom times, recessions and more recently covid.  I couldn’t wish to work with more helpful sales staff. You have both been a credit to Plasmor and it has been a real pleasure to work with both of you. Selfishly I will miss your service (and sarcasm and good humour over the phone 😉) but I know that you both thoroughly deserve a long, happy and healthy retirement!!"



Mark Thomas

Branch Director, MKM Building Supplies.


"After accruing over 70 years of service with Plasmor between them, Donna Smith and Moira Banks are both setting their sights on a well - deserved retirement.

I've worked alongside both Donna and Moira in our Knottingley Sales Office for many years and they have shown unwavering commitment to the company, been supportive of their colleagues and good friends to all.

Congratulations on your respective retirements, it's been an honour and a pleasure, you'll be missed, but never forgotten!!!"


 Jane Skelton

Customer Services Manager, Plasmor


"I don’t put pen to paper often to show the appreciation of the service offered to me and our business by our suppliers staff very often, but in the case of both Moira and Donna it is necessary to show my appreciation for all their efforts over the last 30 years plus.


As you are well aware we work in an industry that at times can become tiresomely stressful with lots of pressure to deliver goods at short notice from our regular customers and I know for a fact that both Moira and Donna have both always gone the extra mile in their roles to ensure they have gone above and beyond what is normally expected from the industry. Indeed the level of service offered with a dose good humour, honesty and quick response times is what all other manufacturers should aim to deliver (I doubt anybody will come close EVER to the service Plasmor offer) especially these two.

It’s a pretty sad day to see Moira and Donna go as they are part of the furniture, but I am confident

The strong service levels will continue as their legacy with the other good members of staff remaining

Thanks both for all your help over the years, you have been wonderful to us as business and will be missed. We always vote for Plasmor as our favourite supplier year on year and Moira and Donna are part of the reasoning for this"


Wayne Walsh